FT.com: US matches Indian call centre costs.
”Call centre workers are becoming as cheap to hire in the US as they are in India, according to the head of the country’s largest business process outsourcing company. High unemployment levels have driven down wages for some low-skilled outsourcing services in some parts of the US, particularly among the Hispanic population.” India may choose to outsource here. Ironic.
Comments:
I’ll guarantee you that if it isn’t happening, it will be happening shortly.
Posted by Garret P Vreeland on 08/18/10 at 12:02 PM
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Just watch. Some big U.S. corporation with a shitty CFO and COO will outsource their call center to India who then outsources it to a call center company in the U.S., effectively making the company in India a middle man for the service.
Sounds crazy, but it could happen.